Code of Ethics

Our Ethical Approach at Smile Hair Clinic

At Smile Hair Clinic, we place honesty, transparency, patient safety, confidentiality, and respect for human rights at the core of everything we do. For us, achieving aesthetic excellence is just as important as ensuring that our patients feel safe, valued, and supported throughout their entire journey.

We adopt a clear, honest, and transparent tone in all communications, avoiding misleading or exaggerated claims. Patient safety and privacy are paramount in every decision we make. We unconditionally respect our patients’ right to information, informed consent, and confidentiality.

In delivering our services, we are mindful of cultural and religious sensitivities, and we treat every individual with fairness and equality.

We strictly safeguard personal and medical data, ensuring that it is only accessible to authorized personnel and protected through robust technical and administrative security measures. Professionalism is part of our institutional culture. We support the continuous development of our staff and uphold a respectful, attentive approach in all interactions.

We are committed to principles of equality, safety, and justice in our workplace. We maintain a zero-tolerance policy against harassment, mobbing, and discrimination. All responsibilities and authorities are exercised within an ethical framework; we avoid conflicts of interest and refrain from seeking personal gain. We adhere to defined institutional boundaries in matters of gifts, discounts, or privileges.

In line with our principle of political neutrality, we do not allow any political views or activities to influence our operations. Our decisions are based solely on the best interests of the patient and our ethical values.

In all interactions, especially with our suppliers, partners, and competitors.We act with transparency, fairness, and integrity. Building open and trust-based communication with our patients and supporting them at every stage of their journey is our highest priority.

We also take internal ethical responsibility seriously by providing a system through which all employees can report any ethical violations without hesitation. Confidentiality is a fundamental principle of this process, and all reports are protected against any form of discrimination or retaliation.

At Smile Hair Clinic, we are committed to doing what is right under all circumstances, upholding our ethical values with determination, and providing our patients with the highest standard of care at all times.